Services Marketplace System Free Download
Introduction of the Study
Table of Contents
The capstone project, “Services Marketplace System” is designed to serve as a centralized platform for marketing and inquiring about different services. The system will serve as a platform where different service providers and customers will have an automated transaction.
Technology made it easier for people to accomplish daily tasks and activities. In the conventional method, customers avail themselves of services by visiting the shop that offers their desired services personally. Service providers also do their transactions manually which is time-consuming and requires too much effort to complete. The current method is thought to be inefficient and ineffective in streamlining the whole process of providing and availing services.
Proposed Solution
To address the above-mentioned concerns, the researchers of the study proposed a Services Marketplace System. The said project will serve as a centralized platform where service providers and customers register to conveniently complete transactions. Service providers can offer their services electronically which can reach a wider range of customers and transactions will be easier. Customers also would not need to physically visit stores to avail services they wanted. The automated marketplace for services is an effective alternative which offer service providers and customers a much greater advantage and convenience.
Objectives of the Study
General Objective – The general objective of the project is to design and develop a services marketplace that will streamline the process of offering and availing services by service providers and customers.
Specifically, the researchers aim the following objectives:
- To develop a system that will serve as an electronic platform for service providers where they can offer their services.
- To develop a system that will allow customers to inquire and avail services online.
- The system will be a centralized platform for transactions between service providers and customers.
- The system will enable providing services conveniently.
- The system will make services-related transactions easy, fast, reliable and convenient.
Significance of the Study
The success of the project is significant to the following individuals and groups:
Service Providers. The success of the project will highly benefit them. They will have an alternative platform where they can market their services offered. They can respond to their customers quickly and efficiently.
Customers. By using the system, the customers can search, inquire and avail services conveniently. The system will let them save their time and effort.
Researchers. The success of the project will contribute to their knowledge and skills in developing successful programs.
Future Researchers. The study will serve as their reference in creating updates or in creating their own version of the project.
Development Tools
The capstone project, “Services Marketplace System” is a system that allows service providers and customers to electronically do their transactions. The system will be an effective platform to streamline the process of services-related transactions.
This article will provide you with an idea on what are the forms to be included in a Services Marketplace System. PHP and Bootstrap were used to develop the said template.
Documentation of the project is available upon request (chapters 1 to 5). Feel free to message us for the complete documentation of the project.
Project Highlights
Services Marketplace System is a database-driven system that will automate the processes of marketing and availing services. The system will help in providing fast, accurate, and reliable services to the customers.
Advantages of the Services Marketplace System are the following:
- Automated Business process- a business transactions between the service providers and customers will be done electronically
- Records Management – it is a database system that makes the records of transactions electronic, safe, accurate, reliable, and fast.
- Report Generation – the system automatically generate and provide real-time reports on the services offered and job completed using the system
How the System Works
This article will discuss the forms, modules and user interface of the Services Marketplace System. This section will explain the features and how the system will work.
Landing Page
Login Form – this form will be used by the intended users in accessing the system. The users will setup their username and password that they will use in logging in to the system.
The image shown below is the design of the login form.
Post Job – this form will allow the users to post the services they wanted to inquire.
The users will input the following information in the form:
- Service name
- Job Title
- Attach Photo
- Attach Video
Shown below is the design of the Post Job form.
Admin Dashboard – this will serve as the homepage of the system administrator.
The dashboard displays the following information:
- Number of customers
- Number of service providers
- Number of jobs completed
- Payment Collected
The image shown below is the layout of the administrator’s dashboard.
Service Category – this form will allow the management of service category information.
The information mentioned below will be encoded in the system:
- Category name -(ex. Assembly)
Shown below is the design of the service category form.
Services- this form will require the information that the customers wanted to avail.
The following information will be entered in the system:
- Category name – drop down
- Service name
- Description
- Image Banner
- Status – active, inactive
The image shown below is the design of the services form.
Customer Records – this form will allow the admin to manage records of customer information.
The following information will be encoded in the system:
- Last name
- First name
- Middle name
- Gender
- Contact
- Complete Address
- Profile Picture
- Username
- Password
- Account Status
The image below is the design of the Customer Records form.
Service Provider Records – this form will let the system administrator manage the records of different service providers who are registered in the system.
The following information will be encoded in the system:
- Last name
- First name
- Middle name
- Gender
- Contact
- Complete Address
- Profile Picture
- Company
- Work Experience
- Average Rating
- Username
- Password
- Account Status
The image shown below is the layout of the Service Provider Records form.
Services Posted – this form will require information of the services offered by different service providers.
The following information of the services will be inputted in the system:
- Service Provider – drop down
- Service Name – drop down
- Description
- Rate
- Availability
- Contact
- Complete Address
- Customer Rating – 1 to 5 star
- Status – active, inactive
Shown below is the form design of Services Posted.
Services Transaction – this form will allow management of information between the transaction of the customers and the service providers.
The services transaction form requires the following information to be encoded:
- Reference number
- Customer
- Service Provider
- Service Name
- Amount
- Status – pending, cancelled, completed
- Remarks
- Date of Transaction
The image shown below is the design of the Services Transaction form.
Payment Activities – this form will require and display the payment activities done for availing services using the system.
The form requires the following information to be encoded in the system:
- Reference number
- Paid By
- Amount
- Date of payment
Shown below is the design of the Payment Activities form.
Admin and Support Accounts – this form will allow information management of the users of the system.
The following information of the users will be encoded in the system:
- Last name
- First name
- Email Address
- Contact
- Access Level – full access, support
- Username
- Password
- Account Status – active, inactive
The image shown below is the form design of the Admin and Support Accounts.
Payment Collection Report – this module will display the payment collection report of the automated services marketplace. The report will be presented using a table and graph. Password of the zip file is sdfsd346f%$.
Shown below is the form design of the Payment Collection Report.
Job Count by service type – this form will display the job count availed using the services marketplace by service type. The report will be presented using graph and table.
The image below is the form design of the Job Count by Service Type.
Top 10 Service Providers – this page will display the top 10 service providers in the services marketplace.
The following information will be displayed:
- Service Provider- full Name
- Business Type
- Rating
- Job Completed
Shown below is the design of the Top 10 Service Providers page.
Total Jobs Completed – this form will display the report about the total jobs completed through the system. The report will be presented using a table and graph.
The image shown below is the design of the Total Jobs Completed form.
Services Marketplace System Free Download – Jobs Completed Report
Conclusion
At present, a person relies heavily in the use of technology to accomplish their tasks and activities. The researchers conducted the study to assess the process of transactions between service providers and customers. The researchers have seen that the current method is ineffective and causes too much hassle for both sides. With this, the researchers developed a Service Marketplace System. The result of the study showed that the developed system met the needs and requirements of the respondents and intended users. Majority of the respondents and intended users have seen the potential of the developed system.
Hence, the researchers concluded that the developed system is an effective alternative to streamline the process of transactions between service providers and customers. The developed system will assist the service providers in offering their services to the customers and the customers also can conveniently inquire for services. The developed system will ease up the overall process of the services-related transactions.
Recommendations
The researchers of the project highly recommend the implementation of the Services Marketplace System to be used as a centralized platform where service providers and customers do transactions. The developed system will allow the service providers to market their services offered and reach numerous number of customers. The customers on the other hand can conveniently availed services they wanted. The system is highly recommended for its efficiency and reliability that can be rendered to the service providers and customers. The researchers highlights the importance of the intended users to have enough knowledge about how the system will work for them to correctly use the system.
The researchers of the project specifically recommend the following:
- The researchers suggest that services providers should implement the use of the system for them to electronically market their services which is effective in reaching out increased number of customers.
- The researchers recommend that customers should registered in the Services Marketplace System for them to conveniently avail services and complete transactions.
- The implementation of the system is highly recommended for it will be an efficient and effective system to streamline the process of inquiring and availing services.
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