Phone Repair System

Phone Repair System

Abstract

The advent of technology has made fundamental changes in society. It made our lives more productive. Tasks became easier and simpler to accomplish with just our fingertips. Technological Innovations are the driving force behind the progress of every industry and institution. It improves operational efficiency and services provided by big and small businesses to its clientele.

Phones have become an important part of our modern-day life. We used it for communication, entertainment, and other important purposes. However, phones are machines, they are prone to inevitable damages. When phones get damaged, the owner seeks phone repair instead of getting a new one. This is why phone repair companies and shops are booming in the business industry. The future of mobile phones is foreseen to be great as well as the future of those in the phone repair industry.

The capstone project, “Phone Repair System” will allow phone repair companies to automate daily transaction processes. It will streamline the process of handling phone repair service orders, keeping reparation records, managing customer and transaction records, and other day-to-day transactions of the company. Conventionally, phone repair companies or shops manually manage their daily transaction which is inefficient. The conventional way will slow their operation and customers cannot obtain maximum satisfaction.

The researchers conducted the study to develop a system that will automate the transactions and operation of phone repair companies. The researchers aim to eliminate the errors and difficulties encountered in using the pre-existing method. The researchers will develop the project following the Software Development Life Cycle (SDLC) technique. The target users of the system are phone repair companies and shops who want to optimize their operation and services rendered to the customers.

The implementation of the system will significantly improve the operational efficiency of phone repair companies. It will streamline the day-to-day transaction of the shops in an easy, convenient, accurate, and efficient manner. Transactions including attending to customer orders, catering customer phone repair services, customer updates, the payment processes, and other transactions.

Introduction

The capstone project, entitled “Phone Repair System” enables phone repair companies or shops to automate their daily transactions. The system will streamline daily operations and transactions including handling phone repair service orders, keeping phone reparation records, managing customer and transaction records, and other transactions processed in a phone repair company.

When phones get damaged, the owner seeks phone repair instead of getting a new one. This is when phone repair companies played their role. Phone repair companies offer various phone repair services to their customers. Conventionally, Conventionally, phone repair companies or shops manually manage their daily transaction which is inefficient and prone to human errors. The conventional way will slow their operation and customers cannot obtain maximum satisfaction. There is a need for improvement in the methods used in managing the operation and transaction of phone repair companies to keep up with the modern technological pace.

Proposed Solution

As a response to the above-mentioned concerns, the researchers proposed the development of the Phone Repair System. The system will allow electronic management of all operations and transactions in a phone repair company or shop. Transactions including attending to customer orders, catering customer phone repair services, customer updates, the payment processes, and other transactions. It will streamline the day-to-day transaction of the shops in an easy, convenient, accurate, and efficient manner.

Objectives of the Study

General Objective – The main goal of the researchers is to design and develop a system that will automate the operation and transactions processed in a phone repair company.

Specifically, the project aims the following objectives:

1. To develop a system that will electronically manage the transactions in repair shops.
2. To increase the response time in attending to customer phone repair orders.
3. To reduce the manual workload and paper works processed in a phone repair company or shop.
4. To implement an efficient and reliable phone repair system.
5. To increase operational efficiency and services offered by the phone repair company.
6. To improve the overall customer experience and satisfaction.
7. To evaluate the system in terms of user acceptability, effectiveness, quality, productivity, timeliness, and reliability.

Significance of the Study

The success of the study will benefit the following groups or individuals:

Phone Repair Companies/Shops. The system will ease up their job in managing the daily operation of the company. All their manual processes will be replaced by an electronic one which is more easy, fast and convenient.

Clients. The success of the project will benefit them by providing a fast and satisfying service from the phone repair company. Rest assured that their phones are repaired on time to prevent further damages.

Researchers. The success of the project will contribute to their knowledge and skills as programmers.

Future Researchers. The study will serve as their basis in pursuing their version of the Phone Repair System.

Development Tools

The capstone project, entitled “Phone Repair System” is a system that allows phone repair companies or shops to electronically manage their daily transactions. The system will automate the keeping of repair inquiries records, payments, services offered, and other transactions of the business.

This article will provide you with an idea on what are the forms to be included in a Phone Repair System. PHP and Bootstrap were used to develop the said template.

Documentation of the project is available upon request (chapters 1 to 5). Feel free to message us for the complete documentation of the project.

Project Highlights

The project, ”Phone Repair System” is a database-driven system that will automate the processes in managing records of phone repair transactions. The system will help in providing accurate and secure record management.

The following are the advantages of a Phone Repair System:

1. Automated Business process- records management, payment transaction, and report generation is much easier and convenient to process
2. Records Management – it is a database system that makes the records electronic, safe, accurate, reliable, and fast.
3. Report Generation – the system automatically generates and provides real-time reports of the companies accomplished services.

How the System Works

This article will explain the features and how the system works. We will discuss the forms, modules, and user interface of the Phone Repair System.

Login Form – this form will allow the users to access the features and records of the system. The users will only need to input their username and password to log in to the system.

The image shown below is the design of the Login Form.

Registration Form – This form will be filled out by the intended users who want to register in the system. The users will input the following information to the form:

• Full Name
• Username
• Password
• Position – (ex. admin, staff)

Shown below is the design of the Registration Form.

Admin Dashboard – This dashboard serves as the homepage of the system administrator. This dashboard will be first displayed when the admin logged in to the system.

The dashboard mainly displays the following information:

• Number of Customers
• Number of Accomplished Reparation
• Total Revenue

The image below is the layout of the administrator’s dashboard.

Add Customer – this form will allow the admin or encoder to add details of new customers in the system. This will allow them to electronically manage the information of the company’s customers.

The admin or encoder will input the following information of the customers:

• Ref. No.
• First Name
• Last Name
• Middle Name
• Contact Number
• Email Add
• Address

Shown below is the design of the Add Customer form. (visit our facebook page for the complete screenshots of the project)

Invoice – this form will allow the system administrator to manage the details of invoices. The admin will encode the following invoice information:

• Ref. No.
• Full Name
• Category
• Model
• Defective
• Repair Price
• IMIE
• Date Apply
• Status
• Action

The image shown below is the Invoice form design.

Conclusion

Technological Innovations are the driving force behind the progress of every industry and institution. It improves operational efficiency and services provided by big and small businesses to its clientele. Phone repair companies became known as users of mobile phone emerges. This study was conducted to assess how to repair companies conduct daily business operations. The researchers have found out that most companies or shops still use manual methods to manage daily operations and transactions which is inefficient and not highly productive. With this, the researchers develop a Phone Repair System to automate all manual processes in a Phone Repair company.

The developed system was presented to the intended users and respondents for assessment and evaluation. The result of the study showed that the developed system met the needs and requirements of the target end-users and respondents. Thus, the researchers concluded that the developed system is an effective tool to seamlessly streamline the process of managing phone repair companies. It will streamline the day-to-day transaction of the shops in an easy, convenient, accurate, and efficient manner. Transactions including attending to customer orders, catering customer phone repair services, customer updates, the payment processes, and other transactions.

Recommendations

The implementation of the Phone Repair System is highly recommended by the researchers. The implementation of the system will significantly improve the operational efficiency of phone repair companies. It will streamline the day-to-day transaction of the shops in an easy, convenient, accurate, and efficient manner. The researchers also specify that target end-users should have enough knowledge on how to properly use the system.

The following are the specific recommendations of the researchers:

1. Phone repair companies or shops are recommended to integrate the use of the system to improve their daily operations and transactions.
2. The researchers recommend the implementation of the system to increase the response time and to efficiently manage details of phone reparation.
3. The system is strongly recommended for its efficiency and dependability that can be rendered to the intended users.
4. The implementation of the system is suggested to streamline the day-to-day transaction of the companies or shops in an easy, convenient, accurate, and efficient manner.

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Credits to the developer of project (please subscribe to their YouTube Channel)

https://www.facebook.com/lan.celot.923171

https://www.youtube.com/channel/UC-1PTRH14-CtSV1L-3RcRpA