Online Water Billing System
Abstract
Water is one of humanity’s most fundamental needs. Some villages now have their water district, which supplies water to many residences. Water bills must be paid every month in addition to receiving water from the water district. Conventionally, water districts process and manage consumers’ water bills manually. The water bill rate information is printed on paper with the due date and is delivered to consumers house-to-house. With the rapid development of technology, this method is outdated and will slow the operation of the water district management. It is time-consuming, involves loads of paper works and is prone to errors and physical barriers. With this, the researchers aimed to develop an online platform to streamline the process of generating consumer’s water bill and delivering it to the customers. The researchers aim to develop a system that will be able to process bill payments, generate billing reports, and issue an official receipt. The researchers will develop the project following the Software Development Life Cycle (SDLC) technique. The target users of the system are water districts and their consumers.
Introduction of the Study
Table of Contents
Technological advancement has made life simpler and easier to live. It allows people to accomplish the task easily and conveniently with just a few clicks on their gadgets. The capstone project, entitled “Online Water Billing System” is designed to automate the process of generating and delivering water bills to the consumers. The system will digitally transform the operation of the water districts.
Conventionally, water districts process and manage consumers’ water bills manually. The water bill rate information is printed on paper with the due date and is delivered to consumers house-to-house. Water districts are struggling to keep up with a growing number of water bills as a result of the rising number of customers. Human errors are common in the manual management of water bills. Traditionally, they deliver water bills personally, which might result in payment delays if they are given to the wrong property owner. Manually managing water bill information takes a lot of time and effort because the data is entered manually, which can lead to inconsistencies in the records.
Proposed Solution
The researchers of the study proposed an IT-based solution for the aforementioned concerns. The researchers proposed the development of the Online Water Billing System. The Online Water Billing system presented as a solution automates the processing and transmission of water bills. The water bills will be sent directly to the registered homeowner, eliminating the danger of them being delivered improperly. Water bill information will also be generated by the system, which will be particularly useful to water agencies. The system will also function as a consolidated database for billing information, allowing for easy report generation. The method would also assist clients to prevent late payments by sending them an SMS alerting them to the bill’s due date.
Objectives of the Study
General Objective- The primary purpose of this project is to design and implement an online water billing system that will automate the handling of water bills.
The study’s particular aims are as follows:
- To create a system that will automate the handling of water billing.
- To provide a centralized platform for storing water bill records.
- To send water bill information to registered customers via electronic means.
- To create a system that allows water suppliers to manage a thousand fold increase in water costs simply and efficiently.
- To assess user acceptability, functionality, efficiency, productivity, quality portability, and dependability of the system.
Scope of the Study
The study focus on the development process of the Online Water Billing System. The researchers will develop a system that will serve as an online platform to manage loads of water bill records and delivery of water bills to consumers. The project is limited only to water billing use. The target users of the system are water districts and their consumers.
Significance of the Study
The following are the beneficiaries of this project:
Water Districts and Suppliers. The system will help them manage loads of water bills. This will improve their business growth and customer services.
Consumers and the general public. The system will help them receive the water bill on time and will also help them be reminded about the due dates by receiving a short message as a reminder.
Researchers. If this project will succeed, they will gain credits for providing solutions to the problems faced by water districts in managing water billings. This will add to their knowledge and skills as programmers.
Future Researchers. They can utilize this study as a reference if they wish to pursue the same study.
Development Tools
The capstone project, “Online Water Billing System” is intended to automate and streamline water bill management and delivery of water bill receipts. This will digitally transform the operations and transactions of water bill districts and suppliers.
This section of the paper will provide you with an idea on what are the forms to be included in an Online Water Billing System. PHP and Bootstrap were used to develop the said template.
Documentation of the project is available upon request (chapters 1 to 5). Feel free to message us for the complete documentation of the project.
Project Highlights
The Online Water Billing System is a database-driven system that will automate the process of generating and delivering water bills to consumers. It will generate a highly accurate water bill rate and deliver it to consumers on time.
The following are the advantages of the Online Water Billing System:
- Automated Operation – the system will make it easier for water district employees to manage water bills
- Records Management – it is a database system that makes water bill records electronic, safe, accurate, reliable, and fast.
- Report Generation – the system automatically generates and provides reports of the water bills.
How the System Works
This article will discuss the features and functions of the system. The researchers will explain the forms, modules, and user interface of the Online Water Billing System.
Add Billing – this module will allow the admin to manage the records of customer bills in the system. The admin can add, edit, update or delete the water bills of consumers.
The following information will be encoded in the system:
- Customer Name
- Meter No.
- Period From
- Period To
- Bill Amount
- Due Date
- Bill No.
- Previous Reading
- Bill Date
- Status
The image shown below is the Add Billing module layout.
Add Customer – this module will allow the admin to add, edit, update or delete customers in the system. The admin will also manage the customers’ information in the system.
The following information of customers will be encoded in the system:
- Last Name
- First Name
- Contact No.
- Address
- Connection Status
Shown below is the design of the Add Customer module in the system.
Invoice – this module will require the system administrator to manage records of invoices in the system.
The following information will be encoded and managed:
- Customer Name
- Period From
- Period To
- Bill Date
- Due Date
- Bill Amount
- Amount Tendered
The image shown below is the design of the Invoice module.
Visit the link for more information about the project and download the template in PHP and Bootstrap.
Free Download Source code
Conclusion
The study was conducted to assess the current system used by water districts and suppliers in managing the water bills of consumers. The researchers gather initial information from water districts and suppliers and the result reveals that water district management has faced difficulties in managing loads of consumers’ water bills as well as the timely delivery of water bills. The pre-existing method is prone to errors and is not too high ideal to improve the operational efficiency and overall customer experience. Thus, the researchers developed an Online Water Billing System and presented it to the end-users.
The result of the study showed that the developed system met the needs and requirements of the end-users and respondents. The respondents have seen the great potential of the system in eliminating the difficulties encountered in the manual system. It will make water bill management easy, fast, and efficient. It will significantly improve the operational efficiency of water bill districts and the overall satisfaction of consumers.
Recommendations
Based on the significant result of the study, the researchers of the study highly recommend the implementation of the project. The researchers recommend the system for its efficiency and dependability that can be rendered to the target end-users. The system will allow the water district to manage water bills with high accuracy and allow consumers to receive their bill receipts on time. The researchers also highlight the importance of having enough knowledge on how the system function to properly use it.
The researchers mainly suggest that water districts or suppliers integrate the system in their operation to fully transform and deliver satisfying service to their customers. The system will allow them to accurately record the water bill rates of consumers as well as update consumers about the due date and collect the water bill payment on time.
You may visit our Facebook page for more information, inquiries, and comments. Please subscribe also to our YouTube Channel to receive free capstone projects resources and computer programming tutorials.
Hire our team to do the project.
Related Links and Articles:
